in effect November 1, 2012
You and your Earthie child’s use of this web site signifies that you accept our Terms and Conditions.
IF YOU ARE AN EARTHIE UNDER 18, PLEASE READ THIS POLICY WITH YOUR PARENTS AND ASK ABOUT PARTS THAT ARE NOT CLEAR TO YOU.. IF YOU ARE AN EARTHIE UNDER AGE 13, IT’S IMPORTANT THAT YOU GET YOUR PARENT’S PERMISSION BEFORE YOU TELL ANY PERSONAL INFORMATION, INCLUDING YOUR E-MAIL ADDRESS, TO ROYAL COUNCIL OF THE REAL FAIRYLAND, LCC—OR TO ANY OTHER PARTY ON THE INTERNET. ALSO, PURCHASING PRODUCTS AT OUR ONLINE STORES REQUIRES USE OF A VALID CREDIT CARD AND CONFIRMATION THAT THE USER IS OVER 18.
PARENTS, PLEASE NOTE: Royal Council of the Real Fairyland, LLC adheres to the Children’s Online Privacy Protection Act of 1998 (COPPA) and the guidelines of the Children’s Advertising Review Unit (CARU) of the Council of Better Business Bureaus, Inc. in all of our web sites for children.
Parents, you can support your child’s healthy use of the internet by spending quality time online with your children and observing your Earthie children’s online website use. Our online interactive worlds for children offer much family enjoyment and sharing through the Every Kindness Counts, Real Dream Tree, Me Doll Dress-Up, Castle Room decorating with virtual purchases, entertaining children’s games and other tooth fairy-related activities. Please help us protect your Earthie child’s privacy by instructing your child to never provide personal information on this site or any other without your permission. By identifying yourself appropriately, parents may review their Earthie child’s personal information that we have collected, request deletion of their information and child account, or refuse to allow further collection or use for marketing purposes. Parents have the option to receive Sharemails from us, which list for you much of the content that your child writes and shares with her Real Tooth Fairy online. Those Sharemails keep parents informed as soon as your child writes about herself or himself online in the Ask For Magic Letters, Every Kindness Counts, Real Dream Tree, and certain other online play sections. We offer a one-of-a-kind experience for parents to easily share in your child’s online activities by seeing it in their words.
1. How does the Royal Council of the Real Fairyland, LLC notify Earthie parents and obtain consent for the collection of information from children?
Your child’s Real Tooth Fairy sends parents an email called SHAREMAIL when your child Registers and/or takes the Royal Quiz to get matched up to the child’s Real Tooth Fairy. Parents have the option to activate the child’s free online registration and the child will only be granted access to login to the site’s registered user activities with that explicit parent permission given by activating the child account. For every child (anyone under 13 years of age) we require the parent or guardian to provide verifiable parental consent such as an email activation, mail-in letter, fax, or toll-free (in the US) call to our Guest Services phone number.
Royal Council of the Real Fairyland does not knowingly allow children under the age of 13 to publicly post or otherwise distribute personally identifiable information in any website activities. There are no chat rooms or message boards. Children can view other children’s anonymous site login screen names for our company sites (not the child name), they can view their Me Dolls, their decorated castle rooms, and images of the site activity that user did most recently. However in viewing these site images, there is no personally identifying information shown about that child and there is no way in our site activities to exchange any personally identifying information among children under age 13.
A parent may refuse a child’s participation on this website by not activating the child registration as noted above, but in addition, the parent may cancel the child’s participation by going to the For Parents page and scrolling to the bottom above the Official Seal and click on the line that says: To cancel a child’s participation on this site or a parent member account, click here. This link goes to a form to submit to our site via mail or fax refusing your child’s participation on the site. The Contact Us page shows parents a phone number to call to make such a request by phone.
A parent may change personal information by emailing firstname.lastname@example.org, calling our Guest Services number on the Contact Us page, or clicking to My Royal Account and going to My Profile page. The My Royal Account area is where parents can view their purchase history, their Upgraded Membership History and their Magic Letter History. You may also reset your password or your child’s first name and password. Here you may opt out of promotional emails by clicking the Sharemail Preferences button to change your Sharemail preferences. Sharemails often share with the parent the specific things your child is writing about herself or himself on Lost Tooth Garden Pages and in Ask For Magic Letter Requests to their Real Tooth Fairies. Sharemails also show you the Kindness activities your child has chosen to do in your family whenever your child picks or records a new kindness she has completed.
2. Will Royal Council of the Real Fairyland, LLC collect personal information about me if I’m 13 or older?
At Royal Council of the Real Fairyland, LLC. we don’t require anyone to share any personal Earthie information about themselves in order to enjoy the magic of our websites. You may visit parts of our web sites without any need to register with us. However, our web sites may contain special sections and privileges, such as clubs and certain activities for members that register. Membership in clubs or special online activities open to Earthie children may require registration with activation by a parent or legal guardian. For joining any paid memberships for your child, a parent inputting their personal and credit card information is required and through that process, we require that only parents can register their children for a paid activity. This is the personal Earthie information that we typically ask of adult users: first and last name, birth date, mailing address, phone number and parent e-mail address. We do not collect any personal Earthie information from you online unless it is voluntarily provided, such as when registering for contests, sweepstakes, promotions, downloads, or free demos, completing our online customer surveys, filling in statements in certain activities, joining a club, or purchasing products. If an Earthie parent does their parent registration using Facebook for age verification, we only collect your parent name and parent email.
We also collect information from you offline if you contact us to request a Real Fairyland catalogue or participate in a Real Tooth Fairy promotion, like a sweepstakes or drawing. We may obtain customer lists, demographic and other information from other sources. We may combine this information with information we collect online to better understand your needs, improve our site, our products, and our services, and better serve your needs.
3. What ordering information does Royal Council of the Real Fairyland, LLC collect in the online shopping sites and/or for online purchases?
We offer products to purchase in our online Real Tooth Fairy Stores as well as parent purchases of Magic Letters, Parents Only Zone membership, and VIP Upgraded Memberships. Earthie customers must be over age 18 and have to provide a valid credit card or other valid payment method accepted by Royal Council of the Real Fairyland, LLC to purchase products online. We offer a Wish List for Earthie visitors under age 18 to use while browsing the online store, but Earthie children cannot make purchases without their parents. When an Earthie customer places an order or requests a catalogue online, we collect information associated with the requested transaction, such as the customer’s name, mailing address, products ordered, shipping addresses, email address, and/or credit card information. We ask for this special Earthie information so that we may fulfill your order or Real Tooth Fairy catalogue request. We will send a confirming e-mail message to the e-mail address provided when an Earthie customer places an order online.
Customers have the option of registering certain information for future orders while completing their online order. For the customers who choose to register, we will save their Earthie adult login name, password, name and mailing address, alternate ship-to addresses, and credit card information. When applicable, we will record the name of your child’s Real Tooth Fairy. An account will be created for them online when they have successfully entered all the required information. Customers can access their online account information through the “My Royal Account” feature at our site that will give you access to the Parents Only Zone and also your Royal Account. We may keep this information in our database for use at later time. When registered online customers return to the site to place subsequent orders, they can identify themselves with an adult Earthie login name and password. Be sure to use a password for adult login and registration that your child does not know. The Parents Only Zone is accessible only to parents by entering their personal email and password. Each time a parent requests to enter the Parents Only Zone, the parent will be asked to enter that email and password as a security measure to ensure that only Parents enter that zone.
If a customer includes a child’s birth date and e-mail address, this information will be used to help us provide products and services that meet your Earthie needs, improve customer service, and to make your child’s friendship with her Real Tooth Fairy more positive and rewarding. We will keep your information in a database if you request a catalogue, online or offline, or sign up to receive promotional e-mails, including as part of a sweepstakes or drawing entry.
4. Will Royal Council of the Real Fairyland collect any personal information about any Earthies under 13?
Without ever registering or providing personally identifiable information, an Earthie child can visit certain areas of our sites directed to children. We offer our Earthie child visitors opportunities to tell us about their interests through online forms. We may invite a child to provide a first name, age, and when submitting a response in areas directed to children, which is completely voluntary and could be entered as fictional answers to protect the child’s privacy such as using a ‘screen name’ instead of a real name.. When a child’s e-mailed submission is posted to any area of the web site, we only use the child’s first name, age, and state. Any photographs or videos of children posted on our site are only done with prior written permission from the child’s parent using our online form.
We do not collect personal information online from children under 13 without their parent’s consent except in special, limited circumstances. Children will have opportunities to voluntarily share their latest news with their Real Tooth Fairy, record kindnesses they did in the Every Kindness Counts program, write about their newest lost tooth, and write about their dream, talents, achievements, kindnesses, and habits tn their Real Dream Trees or other child Pages. Royal Council of the Real Fairyland might collect an e-mail address and first name (or screen name) from your child under 13 without your consent online, but only in the following special instances:
A. If a child under 13 sends a request to us, we keep a submitted e-mail address long enough to respond to their request and delete this information from our system immediately after we respond. Parents please be aware that Royal Council of Real Fairyland, LLC cannot control what someone enters in a write-in field in our website activities. Be assured though that we do not allow anyone other than the child herself to view any areas of the site where a child can write freely in a typed field.
B. We do not ask for more information from your Earthie child than is necessary for your child to participate in any activity such as Royal Council of the Real Fairyland’s magical site activities or promotions, like sweepstakes or special contests, which are open to children even if they are under 13.
In this situation, we ask the child for the parent’s email so that we may notify you of their activity online. If we need more information than First name/Screen name and birth date, we will contact you directly and ask that you provide that information for your Earthie Child. We might ask for your mailing address so that we can send to you, for your Earthie child, any prizes your child wins, or for your telephone number so that we can notify you when your child has won. Any information you or your child give us in these special circumstances will be removed from our database once the promotion, program or activity is finished, and after any legally required period for keeping such information is complete. Once you are properly identified, parents may review the personal information we have collected online from their child, request deletion, or refuse to allow further collection. However, if you ask us to delete your child’s account from our database, we will ask that you ask your child not to participate in our activities to avoid further information collection.
If we collect online contact information from a child under 13 years for the sole purpose of responding directly to a specific request from the child, such as for help with a website problem, we will not use this information to re-contact the child and will delete the information from our records.
What is a “cookie?” It’s is a small file that routinely gets saved toyour computer’s hard drive which contains non-personal information. But what it will do is help your computer recognize our website; it will optimize your online experience, and it helps us customize your experience in Real Fairyland. Cookies help track the items in your shopping cart and wish list; cookies also remember choices your child made in activities, so they remain there on the next visit. Cookies assist us in knowing how many people visit our sites, how long they stay there, and which pages get the most use. This information helps us evaluate which of our areas are being used successfully and which need improved functionality. Through your Internet browser’s help menu, you have the option to disable cookies, however you may not be able to take part in some of the magical features on our site if you disable cookies.
Another field of information we collect for administrative purposes only are IP addresses, which are the automatic numbers assigned to your computer when you surf the web. Your IP address and cookies are not connected to any personally identifiable or on-line contact information like a name and address, unless you register or place orders at our site. Any Earthie who registers at our site will have that information stored in the Real Fairyland database, and it will be connected with your Earthie customer file.
In our online advertising activities, Royal Council of the Real Fairyland, LLC may work with third party network advertisers who use pixels, cookies, or transparent GIF files. By using these files, advertisers can recognize a unique cookie on your Web browser that informs us about which of our advertisements guide Earthie users to our website. These specific cookies are put into place by us, or by another advertiser who works with our third party network advertisers. The information that we collect and share in this fashion is anonymous and not personally identifiable to your online royal account or other personal information and does not contain your name, address, telephone number, or email address. However, it may tell us what other sites you have visited that are associated with the network advertiser by telling us what site you were on when you clicked on that advertisement.
6. What does Royal Council of the Real Fairyland do with the information it collects?
By using all of the information we collect, we improve our site, understand our customers, improve our products and services, and better serve your Earthie needs. We use the personal information we collect for a variety of reasons. If you were to register in a drawing, sweepstakes or contest, we will use the registration information to notify winners, or if you purchase a product, we will fulfill your order with the information that was provided. Adults who register for sweepstakes or contests, or who purchase products online, may have the option to be added to a list to receive our catalogue or other promotions by mail or by email. Occasionally, we might also e-mail you to provide information on upcoming Real Fairyland, LLC products, web site updates and promotions, or about the products or services. We will regularly send you emails called Share Mail, which share with you what activity your child participated in on our site – and we share with you what your child wrote or recorded online. This way, parents share in the magical friendship of your child with her Real Tooth Fairy. You can elect not to receive email or mail promotions by clicking unsubscribe or opt out link on any email. If you want to stop receiving such updates and product information from Royal Council of the Real Fairyland at any time, you may also opt out at any time by visiting our web site and our mailings and e-mails will include information allowing you to opt out of this information. If you have family and friends who may be interested in Royal Council of the Real Fairyland products and services, adult visitors may be asked if they wish to provide additional optional information about them. This information will be used to send those individuals Real Fairyland catalogues and/or offer them an opportunity to receive Earthie promotions by mail or email.
7. How does Royal Council of the Real Fairyland protect personal information?
Safeguarding your personal information is extremely important to the Royal Council of the Real Fairyland. By using Secure Sockets Layer (SSL) technology to protect credit card data during transmission to our website, and adopting careful internal procedures to do all, in our control, to protect personal information in our system. However, we can’t guarantee that our systems or the Internet will always be secure despite our best security efforts. To protect yourself, when you set up a password and login name, we advise that you adopt a unique name, combining letters and numbers that will be difficult for others to duplicate or guess. Be sure to protect your password and computer against other users by signing off when finished using your computer. For the Parents Only Zone login, use your email address with a confidential password, so that only parents can enter POZ.
8. Will Royal Council of the Real Fairyland share information about me with other parties?
We do not sell our customer lists, nor will we share any personal information without your consent. Royal Council of the Real Fairyland will not share your e-mail address with companies outside of our companies for their direct marketing purposes unless you have given your prior consent. Except as expressed in this policy, we never share personal information that we receive online from Earthie children under 13 with other companies. We may give other companies access to our information database, but only if necessary to allow them to provide technical help or maintenance to our online technology systems or to help us process orders or requests, or provide other similar services to Royal Council of the Real Fairyland, LLC. We require those other companies to sign confidentiality agreements promising to keep confidential any information they see if we do provide them access to that information. All information may be transferred as part of the purchase or sale of a business at any time without users’ consent. If Royal Council of the Real Fairyland believes that a user’s behavior on any of our web sites may damage us or our web sites or anyone else, we may disclose the relevant personal information in order to prevent this harm without obtaining your consent. We might try to identify the wrongdoer, contact them or bring legal action against them in any case of damaging behavior. If required by law, or in response to a legal request, we may disclose personal information.
Please have a fairy fabberful time online in the magical world of The Real Tooth Fairies – where Love is Magic and Every Kindness Counts!
Queen Sirona thanks you for reading our privacy statement. We are committed to keeping your personal information safe. If you are concerned about your child’s use of our web site or services, please contact us using our online form or email the link below.
Royal Council of the Real Fairyland, LLC
1319 CC Military Cutoff Road #101
Wilmington, NC 28405
Toll free 1-888 Yr Fairy (outside the US 910-509-0565)